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Services

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Our Design Framework

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Our Design Process

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Discover

Build a design and mockup based on the ideation that is carried out as a solution to the Design Challenge or Problem Statement defined at the Discovery stage

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Deliverable :

- Product/Project Requirement Document (PRD)
- Research Reports 

In a Squad or Project, the activities the team does are :
- Research
- Co-creation
- Design Sprint

Activities :

- User Research
- Stakeholder Interview
- Heuristic Evaluation
- Define Persona
- Build Customer Journey
- Competitor Analysis

Design

Digging for information to understand the context, both from the stakeholder and user perspective, such as product vision, business goals, user problems, user needs, user goals and others to then articulate it into a UX Strategy and Roadmap

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Deliverable :

- Design Product/Project Document (DPD)

In a Squad or Project, the activities the team does are :

- Design Sprint
- Co-creation
- Co-studio

Activities :

- Storyboard
- Story mapping
- User Task Flow
- Information Architecture
- Wireframe
- Prototype

Deliver

Understand how users interactaction with the application or product, testing to the user, take measurements (UX measurement), implement the iterations and hand-offs all the design, prototype, guideline to developer team

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Deliverable :

- Product/Project Requirement Document (PRD)
- Research Reports 

In a Squad or Project, the activities the team does are :
- Research Analysis
- Usability Testing

Activities :

- Rapid Prototyping

- Usability Testing
- Stakeholder Feedback
- Data Analytics

Need Support ?

Telkom design is a multidisciplinary design team from Telkom Indonesia

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